Privacy Policy
Effective date: July 28, 2026
This policy explains what information Fern Labs (“we”, “us”) collects when you use BePluggedIn at bepluggedin.com (the “Service”), how we use it, and the choices you have. Contact us any time at admin@bepluggedin.com.
1. Information we collect
- Account information. Your email address, membership status, and role. Sign-in uses one-time codes emailed to you; we never store a password.
- Contributed content.Broker emails you forward to your contribution inbox or the shared desk address, including the sender’s details and the message body, and the market signals extracted from them (companies, prices, sizes, security types, dates).
- Email to our domain. Messages sent to admin@bepluggedin.com or any address at bepluggedin.com are received by our email provider and forwarded to our administrators.
- Usage and technical data. Standard server logs (IP address, browser, pages requested) and error telemetry used to keep the Service reliable.
We use one essential authentication cookie to keep you signed in. We do not use advertising or cross-site tracking cookies.
2. How we use information
- to operate the Service: authentication, waitlist and membership management, and support;
- to extract, review, and publish anonymized market signals from contributed emails;
- to enrich published companies with licensed financing data;
- to send transactional email such as sign-in codes and account notices;
- to monitor for errors, abuse, and misuse of the Service.
Signals published to the tape never include contributor attribution. Broker names shown refer to the originating broker, not the member who forwarded the email. Original emails are stored privately and are visible only to administrators for review.
3. How we share information
We do not sell personal information and we do not share it for advertising. We share data only with the service providers that run the platform, each acting on our instructions:
- Supabase (authentication and database)
- Vercel (web hosting and DNS)
- Fly.io (API hosting)
- AgentMail (contribution inboxes)
- OpenAI (automated extraction of market signals from contributed emails)
- PitchBook (licensed company financing data; we send company identifiers, not personal data)
- Resend (sending and receiving email for bepluggedin.com)
- Sentry (error monitoring)
We may also disclose information if required by law or to protect the Service and its members.
4. Retention
We keep account data for as long as your account exists, and contributed emails and extracted signals for as long as they support the tape. You can request deletion of your account and associated personal data by emailing admin@bepluggedin.com; we will honor the request unless we are legally required to retain something.
5. Security
Access to raw contributed emails is restricted to administrators. Data is encrypted in transit, member access is enforced with row-level security in our database, and sign-in requires possession of your email inbox. No system is perfectly secure; report concerns to admin@bepluggedin.com.
6. Your choices and rights
You may access, correct, or delete your account information by contacting us. Depending on where you live, you may have additional rights (such as access, portability, and erasure) under local law; we will honor valid requests. The Service is not directed to children under 18.
7. Changes
We may update this policy from time to time. We will update the effective date above, and material changes will be communicated through the Service or by email.